Fidelity ADT, a division of the Fidelity Services Group and Southern Africa’s largest manned security company, is seeking a professional, presentable, and organised Receptionist for our office in Hermanus, Western Cape. This is a permanent entry-level position ideal for a candidate with strong administrative skills and a customer-focused attitude.
Job Details
Position Title: Receptionist
Location: Hermanus, Western Cape
Employer: Fidelity ADT (Fidelity Services Group)
Job Type: Permanent
Division: Fidelity ADT
Business Unit: FADT – Western Cape
Minimum Experience: Entry Level
Job Function: Administrative
Industry: Security and Investigations
Remuneration: Not Specified (Market Related)
Closing Date: 30 January 2026
About Fidelity ADT
Fidelity ADT is a leader in the provision of armed response, electronic security, and risk management solutions. We are committed to excellence, professionalism, and the continuous development of our people as our key resource. We uphold global fair practice and business ethics in all our operations.
Job Purpose
To serve as the first point of contact for the Hermanus branch, providing exceptional front desk service, efficient administrative support, and assisting with data capturing, finance, and sales support tasks to ensure the smooth operation of the office.
Key Responsibilities
Front Desk & Client Interaction:
- Greet and assist walk-in clients professionally, directing them appropriately.
- Manage the switchboard, transferring calls and taking accurate messages.
- Maintain polite and courteous communication at all times.
Administrative Support:
- Handle general correspondence and assist with internal relations.
- Manage stationery and office grocery requisitions.
- Assist with ad hoc purchases: obtain quotes, create requisitions, place orders, and verify deliveries.
- Match supplier invoices with purchase orders and support new vendor applications.
Data Capturing & Support:
- Assist various departments by accurately capturing job cards and invoices.
- Perform daily banking duties and post details to the Q-Drive.
- Receive, log, and forward sales leads from calls and walk-in clients to the sales team.
General:
- Carry out additional ad hoc duties as required.
Required Skills & Competencies
- Proficiency in Microsoft Excel and Word.
- Experience with LSN (advantageous).
- Strong communication and interpersonal skills.
- Ability to multitask, manage time effectively, and maintain attention to detail.
- Organisational skills and a professional, presentable demeanor.
Minimum Requirements
- A relevant qualification or proven experience in a similar receptionist/administrative role is preferred.
- Must be based in or willing to relocate to Hermanus.
What We Offer
- A permanent position with a market-leading security company.
- A stable and professional office work environment.
- Opportunities for growth and development within the Fidelity Services Group.
How to Apply
Interested candidates should submit their application via the official Fidelity Services Group career portal before the closing date.
Additional Important Notes:
- Closing Date: 30 January 2026.
- Location: This position is based in Hermanus, Western Cape.
- Feedback: If you are not contacted within 10 working days from the closing date, please regard your application as unsuccessful.
- Employment Equity: Whilst appointments are made on merit, Fidelity encourages and supports applications from Historically Disadvantaged Candidates and Black Female Candidates.
- Company Rights: Fidelity Services Group reserves the right not to make an appointment.
Why This Opportunity Matters
You are the welcoming face and operational hub of a security company that protects the community. Your efficiency and professionalism create a positive first impression for clients and ensure the administrative backbone of the branch runs smoothly, supporting teams that keep people safe.
Final Thoughts
If you are a skilled administrator with excellent Microsoft Office skills, strong communication abilities, and a professional attitude, this Receptionist role in Hermanus with Fidelity ADT offers a stable and rewarding career path. Apply now to become an integral part of our team.
Apply before 30 January 2026 to join Fidelity ADT in Hermanus!
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