📍 Location: Luxury Hotel, Cape Town
💰 Salary: Market-related + benefits
📌 Ref No: SI-380
About the Role
Join Sun International’s prestigious Cape Town property as the welcoming face of our hotel. This permanent receptionist position offers the chance to deliver exceptional guest experiences in South Africa’s premier hospitality group.
Key Responsibilities
📋 Front Desk Operations:
- Manage check-ins/check-outs using Opera PMS
- Handle reservations across all booking channels
- Maintain accurate guest records and billing
💎 Guest Service Excellence:
- Provide personalized welcome for VIP guests
- Offer local attraction recommendations
- Resolve complaints with professionalism
💰 Financial Duties:
- Process payments and manage cash float
- Upsell hotel amenities and services
🔄 Shift Requirements:
- Flexible schedule (weekends/public holidays)
- 8-hour shifts (early/late rotations)
Requirements
✅ Essential:
- Matric certificate
- 2+ years front desk experience (hotel preferred)
- Opera PMS proficiency
- Fluent English
🌟 Advantageous:
- Additional language skills
- Diploma in Hospitality Management
Skills:
✔️ Impeccable guest relations
✔️ Multitasking under pressure
✔️ Tech-savvy (MS Office + hotel systems)
Employee Benefits
🏨 Discounted hotel stays
🏥 Medical aid contribution
📚 Professional development
🍽️ Staff meals during shifts
How to Apply
- Prepare:
- Updated CV
- Cover letter
- Apply Online:
Sun International Careers Portal
(Search Ref: SI-380)
#LuxuryHotelJobs #FrontOfficeCareers
“Creating unforgettable first impressions in Africa’s premier hospitality group”
Enquiries:
Cape Town HR Department