Dis-Chem Pharmacies is seeking a professional and compassionate Clinic Receptionist to join the team at our Cosmo Mall clinic in Roodepoort. This is a permanent, entry-level position for an organised individual who excels at patient care, administration, and ensuring the smooth daily operation of a healthcare clinic.
Job Details
Position Title: Clinic Receptionist
Location: Dis-Chem Clinic, Cosmo Mall, Cosmo City, Gauteng (Roodepoort)
Employer: Dis-Chem Pharmacies Limited
Job Type: Permanent
Division: Clinic Category
Industry: Pharmaceuticals / Healthcare
Minimum Experience: Entry Level
Remuneration: Market Related Salary + Benefits (Medical Aid, Provident Fund, Staff Account)
Closing Date: 12 February 2026
About Dis-Chem Pharmacies
Dis-Chem is South Africa’s leading retail pharmacy group, dedicated to providing accessible healthcare and wellness solutions. Our in-store clinics are vital touchpoints for patient care, and we are committed to delivering a professional, efficient, and caring experience for every patient.
Job Purpose
To attend to patients both on the phone and in person, coordinating appointments and documentation to facilitate the smooth running of the clinic. The receptionist supports the delivery of quality patient care by managing administrative processes and serving as the first point of contact.
Key Responsibilities
- Register patients and assist them in completing necessary medical and insurance forms.
- Manage the clinic appointment schedule, moving patients through efficiently.
- Open and maintain accurate new patient files, ensuring all information is correct.
- Process medical aid payments and handle related administrative queries.
- Answer all incoming calls promptly using proper telephone etiquette and take accurate messages.
- Monitor and maintain clinic equipment, stationery, and required medication levels.
- Ensure the reception area is clean and maintains patient privacy and confidentiality.
- Provide patients with information on clinic procedures and assist with medical aid authorisation processes.
- Help patients in distress by responding appropriately to emergencies.
- Follow up with patients regarding requested feedback or information.
Minimum Requirements
Essential Qualifications & Experience:
- Grade 12 / Matric.
Competencies & Skills:
- Ability to work under pressure and meet deadlines.
- Excellent ability to follow and give both oral and written instructions.
- Strong interpersonal and communication skills.
- High level of organisation, attention to detail, and empathy.
- Professional and patient-focused attitude.
Special Conditions of Employment:
- South African citizen.
- Clear criminal and credit record (MIE checks will be conducted).
- Driver’s license and/or own reliable transport.
- Dedicated work station – role involves sitting at a desk for most of the day.
Advantageous:
- Previous experience in a medical receptionist or similar administrative role within a healthcare setting is highly beneficial, though not specified as mandatory.
What We Offer
- A permanent position within a leading national pharmacy and healthcare provider.
- A market-related salary.
- Valuable benefits including medical aid, provident fund, and a staff account.
- The opportunity to build a career in the healthcare administration field.
How to Apply
Interested candidates who meet the requirements should submit their application via the official Dis-Chem career portal before the closing date.
Additional Important Notes:
- Closing Date: 12 February 2026.
- Contact: ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. If you haven’t been contacted within two weeks after the closing date, please consider your application unsuccessful.
- Employment Equity: Dis-Chem is an equal opportunity employer and actively supports the recruitment of People with Disabilities.
Why This Opportunity Matters
You are the welcoming face and organisational heartbeat of the clinic. Your role ensures patients feel cared for from their first point of contact, and your efficient administration directly supports healthcare professionals in delivering timely and effective care, making a real difference in community health.
Final Thoughts
If you are a matriculant with strong administrative skills, a compassionate nature, and the ability to thrive in a fast-paced healthcare environment, this Clinic Receptionist role at Dis-Chem Cosmo Mall is an ideal entry point into a rewarding career. Apply now to become an essential part of our healthcare team.
Apply before 12 February 2026 to join our clinic in Cosmo City, Roodepoort!
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