Call Centre Agent (10 Positions) – DirectAxis

📍 Location: Cape Town
🕒 Job Type: Part-Time (12-month contract)
📅 Closing Date: 18 July 2025 (7 days left)
🎓 Minimum Qualification: NQF Level 5

✔️ Key Responsibilities:

• Handle inbound/outbound calls, emails & live chats
• Resolve customer queries within SLA timelines
• Process eBucks rewards and shop orders
• Follow up on outstanding documentation
• Maintain service excellence standards

✅ Requirements:

• NQF Level 5 qualification (or higher)
• 1+ year customer service experience (advantageous)
• Tech-savvy – comfortable with multiple systems
• Excellent communication skills (English + 1 other SA language)
• Flexible to work shifts

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🌟 Why Join DirectAxis?

• Build financial wellness for SA customers
• Grow your career in banking/financial services
• EE/AA employer – disability-friendly

📌 How to Apply:

1. Online applications only – Use Job ID: R36674
2. No CV? Highlight:
   • Customer service experience
   • Tech proficiency
   • Problem-solving skills

#CustomerServiceJobs #NowHiring
⚠ Deadline: 18 July 2025 – Late applications excluded!

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ℹ️ Additional Info:

• Employment Equity: Open to all designated groups
• Enquiries: Log via MyQ portal
• Reference No.: R36674

“Turn customer conversations into career growth – apply today!” 💬