Motus Corporation, through its Hyundai South Africa division, is seeking a dedicated, organized, and customer-focused individual to join the team at Hyundai Fourways as an Administrator: Service Advisor. This permanent role is ideal for someone passionate about providing exceptional service and ensuring the smooth operation of a dynamic automotive service department.
Job Details
Position Title: Administrator: Service Advisor
Location: Hyundai Fourways, Johannesburg, Gauteng
Employer: Motus Corporation (Hyundai SA Division)
Job Type: Permanent, Full-Time
Division: Hyundai South Africa
Job Function: Customer Service / Administration
Industry: Automotive
Minimum Experience: Associate Level
Posted Date: 06 January 2026
Closing Date: 13 January 2026
About Motus Corporation & Hyundai South Africa
Motus is a leading automotive group in South Africa, representing a portfolio of world-class brands. Hyundai South Africa, a key division within Motus, is renowned for its innovative vehicles and commitment to customer satisfaction. Working at a Hyundai dealership means being part of a professional environment dedicated to quality service and automotive excellence.
Job Purpose
The main purpose of this role is to provide vital administrative support to the service department and act as a key point of contact for customers. The Service Advisor Administrator ensures efficient scheduling, accurate record-keeping, and professional communication, ultimately contributing to a seamless and positive customer service experience.
Key Responsibilities
As an Administrator: Service Advisor, your duties will include:
Customer Service & Communication
- Greet customers warmly and provide clear information about all services offered.
- Handle inbound phone calls and emails promptly and professionally.
- Provide quotes and estimates for service work to customers.
- Address customer complaints and concerns with diplomacy and a focus on resolution.
- Conduct follow-up calls to ensure high levels of customer satisfaction after service.
Administration & Coordination
- Schedule and coordinate appointments for customers and workshop technicians.
- Maintain accurate and up-to-date records of all customer interactions and service appointments.
- Collaborate closely with technicians to ensure appointments run smoothly and efficiently.
- Perform general administrative tasks to support the service department’s operations.
Minimum Requirements
To qualify for this position, candidates must have:
- A High School Diploma (Grade 12) or equivalent qualification.
- Proven experience in a customer service role.
- Strong verbal and written communication skills.
- Excellent organizational skills and a keen attention to detail.
- The ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
Advantageous Qualifications
The following will be a strong advantage:
- Knowledge of automotive service and repair terminology.
- Previous experience in an automotive dealership or similar environment.
Skills and Attributes
The successful candidate will demonstrate:
- A customer-first attitude and a passion for providing exceptional service.
- Professionalism and a polished demeanor in all interactions.
- Problem-solving skills and the ability to remain calm under pressure.
- Teamwork and the ability to collaborate effectively with technicians and colleagues.
- Initiative and a motivated, self-starting approach to work.
What We Offer
- Permanent employment with job security in a leading automotive group.
- A competitive salary and benefits package.
- The opportunity to work with a major international automotive brand.
- A professional and supportive work environment.
- Opportunities for training and career development within the Motus group.
How to Apply
Interested candidates who meet the requirements are encouraged to apply before the closing date.
Closing Date: 13 January 2026
Please Note:
- Only shortlisted candidates will be contacted.
- Applications must be submitted by the closing date: 13 January 2026.
- Should you not receive feedback within a specified period, please consider your application unsuccessful.
- Preference may be given to candidates in line with the company’s employment equity goals.
Why This Opportunity Matters
This role is more than just an administrative position; it is the frontline of the customer service experience in a busy automotive workshop. You will develop valuable skills in customer relations, automotive service processes, and office administration, building a solid foundation for a rewarding career within the expansive automotive industry.
Final Thoughts
If you are a motivated, detail-oriented individual with a proven customer service background and a desire to join a prestigious automotive brand, this Administrator: Service Advisor role at Hyundai Fourways is your next career move. Apply now to become the vital link between our customers and our service excellence.
Apply before 13 January 2026 to join the Motus team!
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