PEP is looking for a motivated and dynamic Store Manager to lead the team at our Richards Bay Town Square Centre store. This permanent position is a key leadership role within our Eastern Division – Tugela business unit, offering the opportunity to drive performance and deliver a world-class retail experience.
Job Details
- Position Title: Store Manager
- Location: Richards Bay Town Square Centre, KwaZulu-Natal
- Employer: PEP
- Job Type: Permanent
- Positions Available: 1
- Job Reference Number: 6659
- Industry: Retail
- Department: Eastern Division – Tugela
- Salary: Market Related
- Closing Date: Not Specified
Purpose of the Position
To lead a store team in achieving all business Key Performance Indicators (KPIs). This includes driving sales, controlling costs, mitigating risks and stock loss, managing administration, and ensuring world-class store standards are maintained.
Key Responsibilities
- Drive Sales & Service: Increase sales by focusing on exceptional customer service, maintaining world-class store standards and image, managing stock effectively, and implementing promotions.
- Minimise Stock Loss: Foster a healthy store culture and rigorously follow all security measures, stock handling, and cash management procedures to minimize losses.
- Cost Control: Manage store costs efficiently in line with the company’s low-cost culture.
- Administration: Ensure all administrative duties and reporting are completed accurately and in accordance with company guidelines.
- Team Leadership: Lead, train, coach, and manage the performance of a dynamic store team (“Dynamos”).
- Standards & Safety: Maintain high general health, safety, and housekeeping standards throughout the store.
Job Requirements
- Qualifications:
- Grade 12 (Matric) certificate.
- Proficiency in English (verbal and written).
- A relevant tertiary degree or diploma in a business/retail-related field is a strong advantage.
- Experience:
- Ideally 1-2 years of experience in a retail environment, with experience in a leadership or supervisory role.
- Skills:
- Computer literacy is required. Familiarity with Microsoft Office and/or Google GSuite is an advantage.
- Attributes Required:
- A genuine passion for retail and delivering a world-class customer experience.
- Demonstrable integrity and a willingness to go the extra mile.
- Strong interpersonal, communication, and leadership skills.
- Solid managerial capabilities: ability to plan, lead, organise, and control.
- Ability to work under pressure in a fast-paced retail environment.
- Willingness to work retail trading hours, including weekends and public holidays.
Additional Notes
- Internal candidates from the PEP Development Pool will be given preference in the selection process.
- PEP is committed to equal opportunity and employment equity.
- If you do not hear from PEP within 4 weeks of the position’s closing date, please consider your application unsuccessful.
How to Apply
Interested candidates should apply through the official PEP careers channel, quoting the Job Reference Number 6659.
Why This Opportunity Matters
This is your chance to lead a team at one of South Africa’s most beloved retail brands. You will have direct impact on the store’s success, community presence, and the development of your team, all within a company known for its value-driven culture.
Final Thoughts
If you are an aspiring or experienced retail leader with a passion for people, performance, and delivering exceptional customer service, this Store Manager role at PEP in Richards Bay is an excellent career step.
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