A leading organisation is seeking a proactive Junior Business Analyst to join its Information and Communication Technology team in Durban. This hybrid role is ideal for a degree-holder with at least one year of experience, strong project management skills, and a passion for bridging the gap between business needs and technical solutions.
Job Details
Position Title: Junior Business Analyst
Job Identification: 1118
Location: Durban, KwaZulu-Natal, 4319 (Hybrid Work Model)
Employer: BET Software
Job Category: Information and Communication Technology (ICT)
Job Type: Permanent, Full-Time
Experience Level: Junior
Apply Before: 20 February 2026, 02:29 PM
About the Company
This role is within a dynamic ICT department that values collaboration, customer care, and innovative thinking. The organization operates on large-scale projects and encourages an agile, supportive team environment.
Job Purpose
To act as a liaison between business departments and the development team, identifying process improvements, defining application requirements, and ensuring the delivery of high-quality software solutions that meet user needs and exceed customer expectations.
Key Responsibilities
Communication, Implementation & Delivery
- Communicate with departments to identify work shortfalls and areas for process improvement.
- Advise developers and architects on application workflow, user needs, and interface design.
- Participate in reviews, conduct quality assurance, and supervise testing (including regression and group testing) throughout the project lifecycle.
- Identify and eliminate business risks within applications.
- Create wireframes/mock-ups, contribute to user manuals, and assist with commercial/marketing content for applications.
Time Management & Project Focus
- Make optimal use of time, prioritise tasks, and anticipate/plan for possible delays to ensure on-time delivery.
- Handle day-to-day operational requests alongside large-scale projects.
- Demonstrate a strong ability to multitask effectively.
Customer Care & Team Spirit
- Make customer needs a primary focus, manage expectations, and follow up to ensure satisfaction.
- Actively foster open communication and collaboration within the BA team and with stakeholders.
- Show initiative, support team members, and take an agile approach to challenges.
Minimum Requirements
Essential Qualifications & Experience:
- A Bachelor’s degree in Business, IT, Business Analysis, or a Certificate in a BA-related field.
- A minimum of 1 year of experience in business analysis or a closely related field.
- Must have experience working on large-scale projects while handling daily operational requests.
- Data analysis proficiency with SQL and Microsoft Excel.
Required Skills:
- Strong project management skills.
- Excellent relationship-building and communication skills.
What We Offer
- A hybrid work model based in Durban.
- The opportunity to work on both strategic projects and impactful operational tasks.
- A role that develops critical skills in analysis, project management, and stakeholder engagement.
- A collaborative and agile work environment that encourages initiative and professional growth.
How to Apply
Interested candidates who meet the qualifications should apply through the official company career portal before the deadline.
Prepare to submit:
- A comprehensive Curriculum Vitae (CV).
- Certified copies of your degree/certificate and academic transcripts.
- A cover letter highlighting your BA experience and project examples.
Application Deadline: 20 February 2026, 02:29 PM
Please Note:
- Strong data analysis skills (SQL, Excel) are a mandatory requirement.
- The ability to manage both large projects and daily tasks is essential.
- Only shortlisted candidates will be contacted.
Why This Opportunity Matters
This role is a perfect platform for a junior professional to solidify their business analysis career. You will gain invaluable experience across the full project lifecycle in a hybrid setting, developing a blend of technical, analytical, and soft skills that are highly sought after in any industry.
Final Thoughts
If you are a graduate with at least one year of BA experience, proficient in SQL and Excel, and possess outstanding communication and project management skills, this hybrid Junior Business Analyst role in Durban is your next career step.
Apply now to become the vital link between business and technology. Applications close 20 February 2026 at 2:29 PM.
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