Mediclinic Reception Administrator Vacancy – Hermanus
Position: Reception Administrator
Location: Hermanus, Western Cape
Reference Number: 59869
Closing Date: 05 May 2025
About the Role:
Mediclinic seeks a detail-oriented Reception Administrator to join our Hermanus team. You’ll be the first point of contact for patients, ensuring smooth admissions, discharges, and administrative processes while upholding the highest standards of patient care and confidentiality.
Key Responsibilities:
✔ Patient Admissions & Discharges: Process bookings, pre-admissions, and discharges efficiently.
✔ Financial Risk Management: Follow protocols for cash handling, blacklisted patients, and bed overrides.
✔ Administrative Support: Use hospital systems (AS400, Debtpack) to manage patient data and billing.
✔ Compliance: Adhere to Patient Administration policies, WCA processes, and emergency protocols.
✔ Communication: Handle calls, maintain confidentiality, and assist with medical terminology queries.
Requirements:
✅ Education: Grade 12 or equivalent.
✅ Experience: Reception/admin experience in a private healthcare facility.
✅ Skills:
- Proficiency in Microsoft Office and hospital systems (AS400, Debtpack).
- Knowledge of ICD/CPT codes, medical aid schemes, and healthcare regulations.
- Ability to identify financial risks (e.g., blacklisted patients).
Why Join Mediclinic?
🌟 Work in a reputable healthcare environment.
🌟 Gain exposure to diverse administrative and patient-care tasks.
🌟 Be part of a team that values efficiency and compassion.
How to Apply:
📩 Submit your application before 05 May 2025.
Note: Only shortlisted candidates will be contacted.
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